Job Description

About the Company

We are a locally owned jewelry store nestled inside Gateway Mall, known for our exquisite collection of fine jewelry pieces ranging from classic elegance to avant-garde designs. Our mission is to provide customers with unparalleled service and help them find the perfect piece that reflects their unique style and personality.

What We Are Looking For

Are you a gem of an assistant manager who can help lead a team with sparkle and finesse? We're seeking a dynamic and passionate individual to join us as our Jewelry Store Assistant Manager. Assisting the captain of our sales team, you'll be responsible for guiding our crew of gem aficionados to exceed sales targets, deliver exceptional customer experiences, and uphold the glittering reputation of Lovette Jewelers. Candidates will shine brightest if they come equipped with a background in sales, a knack for employee recruitment, or a passion for retail management.

Key Responsibilities

• Sales Leadership: Lead by example and inspire your team to achieve and exceed sales targets. Provide ongoing coaching, training, and development to enhance their product knowledge, sales techniques, and customer service skills.
• Customer Experience: Ensure every customer's journey is a memorable one by fostering a warm and welcoming environment in the store. Handle escalated customer inquiries and issues with professionalism and grace, turning challenges into opportunities to delight.
• Inventory Management: Maintain optimal stock levels, ensuring all necessary items are being ordered in a timely manner. Monitor trends and customer preferences to inform purchasing decisions.
• Visual Merchandising: Collaborate with the team to create captivating displays that showcase our jewelry collections in their best light. Keep the store layout fresh and inviting to encourage exploration and discovery. Create social posts that are eye-catching and engaging for customers.
• Operational Excellence: Oversee daily operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
• Team Development: Foster a positive and inclusive work culture where team members feel valued, empowered, and motivated to excel. Conduct regular performance evaluations, provide constructive feedback, and recognize and celebrate achievements.

Qualifications

• Powerful leadership skills and business orientation
• Proven track record of driving sales and achieving targets in a retail environment
• Customer management skills
• Strong organizational skills
• Exceptional communication and interpersonal skills, with the ability to connect authentically with customers and team members alike
• Passion for jewelry and a keen eye for design, with a deep appreciation for craftsmanship and quality
• Flexibility to work evenings, weekends, and holidays as needed
• Creative mindset when it comes to promoting the store on social media

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Commission bonuses based on sales volume

Experience:

• Customer Service: 3 years (Preferred)
• Retail Management: 1 year (Preferred)

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Job Tags

Holiday work, Full time, Gangs, Weekend work, Afternoon shift,

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