Job Description

Join our team at a leading customer contact management company specializing in telephone answering services, customer support, and sales. We serve over 10,000 clients across North America, handling more than 125 million interactions annually.

Summary:

We are seeking remote customer service representatives dedicated to delivering exceptional service to our clients. You will handle inbound and outbound calls, ensuring accurate documentation of interactions while upholding company policies and maintaining customer trust.

Responsibilities:

Perform data entry and typing tasks accurately
Engage in upselling products and services
Schedule appointments in a business-to-customer setting
Maintain knowledge of campaign products, services, and promotions
Requirements:

Minimum of one year experience in a call center environment, using automatic dialers and call scripting
Clear, professional, and friendly communication skills
Strong people skills, active listening, and effective communication abilities
Exceptional attendance and punctuality record
Sales experience preferred
High School diploma or GED required
Basic computer skills and proficiency in using computers
Experience in outbound call environments preferred
Work From Home Requirements:

PC/Laptop with Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected headset
Webcam
Dedicated, quiet workspace free from distractions including pets and children
Employment Type: Full-Time
Salary: $ 13.00 18.00 Per Hour

Job Tags

Hourly pay, Remote job,

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